iPad Service Level Agreement
L.B. Camden Schools’ IT Support Service (‘SITSS’) is pleased to submit this Service level agreement (‘SLA’) for an iPad Support Solution for Camden Schools.
SITSS is a fully traded service providing full technical support for school networks and for recognised hardware and software in schools. Staff can advise on future developments to IT infrastructure; support school management to make the best use of administrative systems to support their work within the school and produce all statutory returns.
The level of support offered in this SLA is in addition to the existing SITSS more general support SLA and is only offered to schools that have already taken up that general support SLA.
For a full brochure with all the details to our services, please check at your school office. If your school office has not yet received a brochure, then you can request one via the help desk.